Mouthfuls: One-Hundred Things Restaurant Staffers Should Never Do - Mouthfuls

Jump to content

  • (9 Pages)
  • +
  • 1
  • 2
  • 3
  • Last »
  • You cannot start a new topic
  • You cannot reply to this topic

One-Hundred Things Restaurant Staffers Should Never Do

#1 User is offline   Jaymes 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 4,449
  • Joined: 09-April 04

Posted 30 October 2009 - 04:10 PM

One-Hundred Things Restaurant Staffers Should Never Do


Ever notice that "what the hell" is always the right decision?


_______________

Hootie McBoobins -
0

#2 User is offline   ghostrider 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 7,262
  • Joined: 23-April 05

Posted 30 October 2009 - 04:36 PM

"Don't wipe down the customers." Yup, sound advice. laugh.gif
It was hard to avoid the feeling that somebody, somewhere, was missing the point. I couldn't even be sure that it wasn't me. - Douglas Adams

Please come visit my rock concert blog: Tantalized.
0

#3 User is offline   Aaron T 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 3,755
  • Joined: 15-March 04

Posted 30 October 2009 - 04:43 PM

QUOTE
Never refuse to seat three guests because a fourth has not yet arrived.

Do not inject your personal favorites when explaining the specials.


The list is very good overall. Very few places get most of this right. It drives me crazy when they won't seat you when three of the four of you are there and they are holding the table for you.

I don't give a sh*t what dishes the server likes. If I have a question please answer it, but whether this is your favorite porkchop is not my concern. Heck, i don't eat the pork dishes anyway. laugh.gif
"There just aren't many new "uptight" reservation places opening, especially in the neighborhoods where older, more sophisticated diners are trolling for youngish women." - Stone

My blog: Savory Hunter @ www.savoryhunter.com
0

#4 User is offline   Lippy 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 9,227
  • Joined: 12-March 04

Posted 30 October 2009 - 04:45 PM

There are 50 more coming. If the restaurant followed just these, I'd be very happy with the service. To #38 and #39, I would add, "Do not address the table as 'guys.'"
0

#5 User is offline   Jaymes 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 4,449
  • Joined: 09-April 04

Posted 30 October 2009 - 04:47 PM

Servers handling the rim of my drinking glass is my personal pet peeve.

You watch them buss the table next to you. They stick their fingers down into all of the glasses in order to more easily grab a handful.

And then they come over to your table, ask if you'd like more water, and pick up your glass by the rim.

Yuck, yuck, yuck.

And it happens more often than it doesn't happen.
Ever notice that "what the hell" is always the right decision?


_______________

Hootie McBoobins -
0

#6 User is offline   Chad Ward 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 569
  • Joined: 31-January 07

Posted 30 October 2009 - 05:48 PM

QUOTE
17. Do not take an empty plate from one guest while others are still eating the same course. Wait, wait, wait.

I hate this. It rushes the table and makes those still eating feel like they are holding things up, puting uncomfortable focus on them. I'm always surprised when waiters don't know what I assume to be standard etiquette.
Chad Ward
An Edge in the Kitchen
William Morrow Cookbooks
www.chadwrites.com
0

#7 User is offline   flyfish 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 9,745
  • Joined: 13-January 05

Posted 30 October 2009 - 05:49 PM

I hope they touch on the now almost unavoidable "how is everything?" query. Mid-bite or not, this annoys me. If they are paying attention, they should know if someone needs something without having to ask/interfere.
“I used to be eye candy but now I’m more like eye pickle"
Neil Innes

“Your father is going deaf. I can’t hear a word he says!”
My mom

“I hope to set an example, you know, for children and stuff."
Captain Hammer
0

#8 User is offline   Lex 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 12,165
  • Joined: 02-April 04

Posted 30 October 2009 - 06:02 PM

QUOTE
9. Do not recite the specials too fast or robotically or dramatically. It is not a soliloquy. This is not an audition.

I've got a better idea - print the specials out and insert them in the menu. We've all got computers now so it's cheap and easy. Then we'd be spared listening to the endless list that drones on and on. Then asking for items to be repeated if something interests you. Then you play the game of having to ask the price to avoid sticker shock at the end of the meal. It would make life a whole lot easier just to have it all printed out.

QUOTE
41. Saying, “No problem” is a problem. It has a tone of insincerity or sarcasm. “My pleasure” or “You’re welcome” will do.

I think that's a little fussy. The phrase is in common usage and is absolutely neutral.
“I have a dream of a multiplicity of pastramis.”

"Perhaps there are two tea smoked ducks, and we ordered from the wrong part of the menu. Having everything in English is a bit confusing."- CH poster.
0

#9 User is offline   Lex 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 12,165
  • Joined: 02-April 04

Posted 30 October 2009 - 06:03 PM

QUOTE(flyfish @ Oct 30 2009, 01:49 PM) View Post
I hope they touch on the now almost unavoidable "how is everything?" query. Mid-bite or not, this annoys me. If they are paying attention, they should know if someone needs something without having to ask/interfere.

You're not going to like this.
QUOTE
14. When you ask, “How’s everything?” or “How was the meal?” listen to the answer and fix whatever is not right.

“I have a dream of a multiplicity of pastramis.”

"Perhaps there are two tea smoked ducks, and we ordered from the wrong part of the menu. Having everything in English is a bit confusing."- CH poster.
0

#10 User is offline   flyfish 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 9,745
  • Joined: 13-January 05

Posted 30 October 2009 - 06:15 PM

QUOTE(Lex @ Oct 30 2009, 02:03 PM) View Post
QUOTE(flyfish @ Oct 30 2009, 01:49 PM) View Post
I hope they touch on the now almost unavoidable "how is everything?" query. Mid-bite or not, this annoys me. If they are paying attention, they should know if someone needs something without having to ask/interfere.
You're not going to like this.
QUOTE
14. When you ask, “How’s everything?” or “How was the meal?” listen to the answer and fix whatever is not right.


Oh crap, missed that.
“I used to be eye candy but now I’m more like eye pickle"
Neil Innes

“Your father is going deaf. I can’t hear a word he says!”
My mom

“I hope to set an example, you know, for children and stuff."
Captain Hammer
0

#11 User is offline   Jaymes 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 4,449
  • Joined: 09-April 04

Posted 30 October 2009 - 06:55 PM

QUOTE(Lex @ Oct 30 2009, 01:03 PM) View Post
QUOTE(flyfish @ Oct 30 2009, 01:49 PM) View Post
I hope they touch on the now almost unavoidable "how is everything?" query. Mid-bite or not, this annoys me. If they are paying attention, they should know if someone needs something without having to ask/interfere.

You're not going to like this.
QUOTE
14. When you ask, "How's everything?" or "How was the meal?"ť listen to the answer and fix whatever is not right.



A restaurant owner once told me that this was a legal issue. In his view, anyway, that was the point of sale. If you were asked "How's everything?" and you respond that it's fine, you've bought it.

I don't know if that's an actual law of some kind or merely this one owner's personal view. But ever since he told me that, when I'm asked how is the meal, I pause for a moment and consider if it's good enough that I'm accepting the contract and I'm paying.

Or if there's something bad enough that I want to quibble about it.
Ever notice that "what the hell" is always the right decision?


_______________

Hootie McBoobins -
0

#12 User is offline   Sneakeater 

  • Advanced Member
  • PipPipPip
  • Group: Admin
  • Posts: 22,245
  • Joined: 24-May 07

Posted 30 October 2009 - 07:06 PM

I'd be very surprised if the law worked that way.

But it seems weird to me: how many times have you seen anyone refuse to pay? Is it a common occurence?
Bar Loser
0

#13 User is offline   Lex 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 12,165
  • Joined: 02-April 04

Posted 30 October 2009 - 07:27 PM

QUOTE(Sneakeater @ Oct 30 2009, 03:06 PM) View Post
I'd be very surprised if the law worked that way.

But it seems weird to me: how many times have you seen anyone refuse to pay? Is it a common occurence?

I had a major argument with someone on another site about that. She insisted that if she had a meal she didn't like she had an absolute right not to pay. She claimed she could just walk out. I tried to explain the concept of theft of services but she was having none of it.

I asked her what she'd do if the owner called the cops. I can imagine the conversation.

"Officer, this hamburger is bland and tasteless. I refuse to pay."

Cop takes a small bite of Exhibit A.

"Why yes ma'am, you're right. Thanks for reporting this. We're going to revoke the owner's business permit."
“I have a dream of a multiplicity of pastramis.”

"Perhaps there are two tea smoked ducks, and we ordered from the wrong part of the menu. Having everything in English is a bit confusing."- CH poster.
0

#14 User is offline   StephanieL 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 6,925
  • Joined: 20-April 04

Posted 30 October 2009 - 08:36 PM

Waiter Rant's take
It's always something.


East Side West Side Walking Tours
0

#15 User is offline   mongo_jones 

  • Advanced Member
  • PipPipPip
  • Group: Members
  • Posts: 20,344
  • Joined: 01-August 04

Posted 30 October 2009 - 09:12 PM

alas, not a very funny or clever take. though i do agree about the crafts project bit.

purdah nahin jab koi khuda se, bandon se purdah karna kya?
~shaqeel badayuni


if it takes us seven years to prepare for a madness, how long shall it take us to run naked into the marketplace?
~yoruba proverb


facts are meaningless. you could use facts to prove anything that's even remotely true!
~homer simpson


maybe it wasn't the best wording.
~nathan

0

Share this topic:


  • (9 Pages)
  • +
  • 1
  • 2
  • 3
  • Last »
  • You cannot start a new topic
  • You cannot reply to this topic